PRIVACY POLICY

Last updated January 15, 2025

This Privacy Notice for glpxstudio ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our photography services ("Services"), including when you:

Visit our website at https://glpxstudio.com
Book photography sessions
Opt-in to receive SMS/text messages
Engage with us in other related ways

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice:

What personal information do we process? We process personal information you provide when booking photography sessions, communicating with us, opting in to SMS messages, or visiting our website.

Do we process sensitive personal information? No, we do not process sensitive personal information.

Do we collect information from third parties? No, we do not collect information from third parties.

How do we process your information? We process your information to provide photography services, send communications including SMS messages, process payments, and comply with legal obligations.

In what situations do we share personal information? We may share information with service providers like payment processors and SMS platforms that help us deliver our services.

How do we keep your information safe? We implement appropriate technical and organizational security measures to protect your personal information.

What are your rights? Depending on your location, you may have certain rights regarding your personal information.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Book photography services
Express interest in our services
Opt-in to receive text messages
Contact us via phone, email, or website
Participate in activities on our website

The personal information we collect includes:

Contact Information: Names, phone numbers, email addresses, mailing addresses
Business Information: Company name, job title, professional details
Billing Information: Billing addresses, payment details
Session Information: Photography preferences, location preferences, scheduling details
Communication Records: Emails, messages, consultation notes

SMS/Text Messaging Information

When you opt-in to receive text messages from GLPX Studio, we collect:

Mobile phone numbers
Carrier information
Opt-in/opt-out preferences and timestamps
Message delivery confirmations
Message interaction data (responses, clicks)
Communication preferences
Consent records and methods

This information is used solely for delivering service-related and promotional messages as described in our Terms and Conditions.

Payment Information

We may collect data necessary to process payments for our photography services, such as:

Payment instrument number
Security code
Cardholder name
Billing address

All payment data is handled and stored by our payment processor Stripe. You may find their privacy notice at: https://stripe.com/privacy

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages visited on our site
Time and date of visit

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for the following purposes:

Service Delivery

To facilitate account creation and authentication
To deliver photography services you've requested
To manage bookings and scheduling
To deliver edited photographs via secure galleries

Communications

To send SMS/text messages to users who have explicitly opted in, including:
Appointment confirmations and reminders
Gallery delivery notifications
Promotional offers and seasonal specials
Session updates and rescheduling notices
Payment reminders
To send administrative emails about your services
To respond to inquiries and provide customer support
To request feedback about our services

Business Operations

To process payments and manage orders
To protect our services from fraud and abuse
To analyze usage trends and improve our services
To comply with legal obligations

Marketing (With Consent)

To send promotional communications to opted-in users
To deliver targeted content based on your preferences
To inform you about new services or special offers

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your personal information in the following situations:

Service Providers

We share information with third-party vendors who perform services for us:

Payment Processors: Stripe for payment processing
SMS Platforms: For delivering text messages to opted-in users
Cloud Storage: For secure image storage and delivery
Email Services: For sending service-related emails
Analytics Providers: Google Analytics for website optimization

Business Transfers

We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of our business.

Legal Requirements

We may disclose your information when legally required to do so, such as in response to a court order or government request.

With Your Consent

We may share your personal information for other purposes with your explicit consent.

4. SMS/TEXT MESSAGING PRIVACY

SMS Data Collection and Use

When you opt-in to receive text messages:

We collect and store your mobile number securely
We track opt-in/opt-out status and timestamps
We monitor message delivery for quality assurance
We never sell your phone number to third parties
We only use your number for GLPX Studio communications

Opting Out of SMS

You can opt-out of SMS messages at any time by:

Replying STOP to any message
Emailing info@glpxstudio.com
Calling (407) 534-7581

SMS Security

We use industry-standard encryption and security measures to protect your mobile number and SMS data. Access to SMS data is restricted to authorized personnel only.

5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes, we use cookies and similar tracking technologies to:

Maintain website security
Remember your preferences
Analyze website traffic
Improve user experience

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information for:

Active Clients: Throughout our business relationship and 6 months after last service
SMS Data: Until you opt-out, plus any legally required retention period
Financial Records: 7 years for tax and accounting purposes
Photography Files: 1 year minimum, unless otherwise agreed
Marketing Lists: Until you unsubscribe

When retention is no longer necessary, we securely delete or anonymize your information.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organizational security measures:

Technical Measures

SSL encryption for data transmission
Secure password requirements
Regular security updates and patches
Encrypted storage for sensitive data
Firewall protection

Organizational Measures

Limited access to personal information
Employee confidentiality agreements
Regular security training
Vendor security assessments
Incident response procedures

Photography-Specific Security

Password-protected client galleries
Encrypted cloud storage for images
Regular backups of all photography files
Secure file transfer protocols

While we strive to protect your information, no electronic transmission or storage is 100% secure. You transmit information at your own risk.

8. WHAT ARE YOUR RIGHTS?

Depending on your location, you may have the following rights:

Access and Portability

Request copies of your personal information
Receive your data in a portable format

Correction and Deletion

Correct inaccurate information
Request deletion of your personal information

Opt-Out Rights

Opt-out of marketing communications
Opt-out of SMS messages
Opt-out of cookies and tracking

Additional Rights (Location-Specific)

Right to restrict processing
Right to object to processing
Right to withdraw consent
Right to non-discrimination

To exercise these rights, contact us at info@glpxstudio.com or (407) 534-7581.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers include Do-Not-Track (DNT) features. We currently do not respond to DNT signals as no uniform standard has been adopted. We will update this policy if we begin responding to DNT signals in the future.

10. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Information We Collect

Identifiers: Name, email, phone, address
Commercial Information: Purchase history, services booked
Internet Activity: Website browsing data
Professional Information: Business details for corporate clients

Your California Rights

Right to know what information we collect
Right to delete your information
Right to opt-out of "sales" (we don't sell your data)
Right to non-discrimination

To exercise these rights, California residents can contact us at info@glpxstudio.com.

11. VIRGINIA, COLORADO, CONNECTICUT, AND UTAH RESIDENTS

Residents of these states have similar privacy rights including:

Right to access personal information
Right to correct inaccuracies
Right to delete personal information
Right to data portability
Right to opt-out of targeted advertising

12. INTERNATIONAL DATA TRANSFERS

We are based in the United States. If you access our services from outside the US, please be aware that your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

13. CHILDREN'S PRIVACY

We do not knowingly collect data from children under 18. If you are under 18, do not use our services or provide personal information. If we learn we've collected information from someone under 18, we will delete it immediately.

Parents who believe we may have collected information from their child should contact us immediately at info@glpxstudio.com.

14. UPDATES TO THIS NOTICE

We may update this Privacy Notice periodically. Updates will be indicated by a new "Last updated" date. We may notify you of material changes via:

Email notification
SMS notification (if opted-in)
Website banner
Service announcement

Continued use of our services after updates constitutes acceptance of the revised policy.

15. HOW TO CONTACT US

For questions or concerns about this Privacy Notice or our data practices:

glpxstudio

Email: info@glpxstudio.com
Phone: (407) 534-7581
Website: https://www.glpxstudio.com
Address: Orlando, FL, United States
Business Hours: Monday-Friday 9:00 AM - 6:00 PM EST

For Specific Requests:

Privacy Rights: info@glpxstudio.com
SMS Opt-Out: Reply STOP or call (407) 534-7581
Data Deletion: Email info@glpxstudio.com with "Delete My Data" in subject
Do Not Sell: We don't sell data, but email us for confirmation

16. HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA

To request access to, correct, or delete your personal information:

Email Request: Send request to info@glpxstudio.com
Phone Request: Call (407) 534-7581
Response Time: We respond within 30 days
Verification: We may request information to verify your identity
Limitations: Some data may be retained for legal obligations

Thank you for trusting glpxstudio with your personal information. We are committed to protecting your privacy while providing exceptional photography services.